Sunday, May 17, 2020

Call Center Resume Examples - The Right Choice Will Be Made Easily

Call Center Resume Examples - The Right Choice Will Be Made EasilyThe call center resume examples available are abundant and varied. This is due to the fact that most of the companies have the tendency to be extremely flexible in terms of their requirements. These are the main reasons why they cannot provide an exact and detailed explanation of the services that are offered.There are a number of the directories that are present which provide various call center resume examples that are ideal for the particular needs of a person. It is a very popular trend that these directories can be accessed through the internet. The great thing about the internet is that it can offer you with different information at one place.This is also the reason why these are considered to be very good resources. You will also be able to make the most out of the resources in terms of time and also cost. They will help you choose the most suitable examples that suit your needs.There are several options that ar e available for you when it comes to searching the different professionals that are available online. The best way to make the right choice is to compare as many of the directories as possible. This will help you to find the best services and you will be able to enjoy the best benefits out of it.You can get hold of various call center resume examples from the various directories on the internet. The best thing about these directories is that they will help you get hold of a lot of details about the services that are offered by the companies. This will help you to select the best among the different examples that are there.The information that is present in the directories is often updated constantly so that the best and the current services can be accessed. If you can remember the details about the services that are offered by the companies, then it will be easier for you to identify the ones that are not good enough. It is also important for you to keep the details accurate as this will ensure that the services that are available are of the best quality.The best thing about the directories is that they will also help you understand the company's credentials. The best thing about these directories is that they will help you get hold of a list of the best companies that offer the most helpful services. This will ensure that you will get the best results out of the services that are offered by the companies.The best thing about the directories is that they will be able to give you the chance to access the customer testimonials and other details. There is nothing worse than getting the wrong idea about the services that are offered by the companies. You will be able to make the right selection by checking out the various resources available on the internet.

Thursday, May 14, 2020

Evolution of Repurpose Your Career Book and Launch Part III - Career Pivot

Evolution of Repurpose Your Career Book and Launch â€" Part III - Career Pivot Repurpose Your Career 3rd Edition Creating the 3rd edition of the book has been a transformative experience. Why you may ask? The world has changed significantly in the last couple of years. The economy has greatly improved for many but not for all. Those of us in the 2nd half of life have not always benefited from the improvements in the economy and technology. In building the Career Pivot Community website I have learned a lot. There have been some common themes that everyone wants or needs: Freedom to work on what they want to work, when they want to work and how hard they want to work. Accountability so we actually take action. Our horizons broadened so that we see what possibilities the world provides us. The goal of the 3rd edition was to shift past where we have been and to start looking at what the future could be. That likely means working a collection of jobs, working for ourselves and entering the gig economy. Most of us will not, and more than likely not want, a single full-time job as we work into our 70s. If you have not read parts I and II of this series, I would suggest you stop and read them now. Evolution of Repurpose Your Career Book and Launch â€" Part I Evolution of Repurpose Your Career Book and Launch â€" Part II New Book Cover but Same Format The metaphor for the images on the front cover has always been walking toward a sunrise or new morning. I wanted to keep that metaphor but change the person walking from a man to a woman. Men’s shoes are easy but women’s shoes â€" not so easy. Let me know what you think. I kept the same physical size and font, removed any quotes from the front cover and the book expanded to 180 pages. I removed many chapters that related to job search but those will reside in the resource center that accompanies the book. The look and feel of the book would be very similar to past editions. Review Team I built a review team that grew to over 210 individuals that were given access to 5 new chapters of the book. Their input proved to be invaluable. I have also had 40+ individuals agree to write reviews on Amazon.com within a week of the book’s release. I gave them access to a PDF version of the book several weeks before the book’s release and I expect maybe 20-30 will write reviews. It is getting early reviews that will help promote the book on Amazon’s book marketplace. Listen to the most recent episode A small subset of those on the review team received proof paperback copies. I am not able to get proof copies sent to me in Mexico in a reasonable amount of time and I needed someone to review the book for fit and finish. This team of individuals went WAY ABOVE the call of duty and did a thorough read-through of the book. They caught many minor formatting errors, a few punctuation issues and finally a few wording/flow issues with the book. Were all issues identified and fixed? Nope! I am sure there are still a few issues that will surface. I also made the decision to not fix some real minor wording/ flow issues. I will look at addressing those issues in a few months as I will likely do a minor update in January. Repurpose Your Career Podcast Once again, I used the Repurpose Your Career Podcast to help with the development and launch of the book. I produced 5 episodes where I read pre-release chapters from the book: Marc Announces the New Edition of Repurpose Your Career [Podcast] Learn to Embrace Creative Destruction [Podcast] “Life as a Square Peg: Gets Tougher as You Age,” a Chapter from the Third Edition of Repurpose Your Career [Podcast] Building on Weak Ties, a Chapter from the Third Edition of Repurpose Your Career [Podcast] Playbook for Building Strategic Relationships [Podcast] This helped me refine my recording techniques for producing the audio version of the book. I had hoped the recording of the later episodes could be used for the audiobook. This proved fruitless because the main issue with the audio quality was my own voice. As I write this blog post in early September, we are still in the rainy season in Mexico. I will have to wait for things to dry out before my voice will be consistent enough from day to day to be able to record the book. Next Steps The Kindle edition will publish on September 12th and be priced at 99 cents. On September 16th, the paperback edition will be made available at $14.97 though it is available for pre-order today. The Kindle edition price will increase to $8.97. I will also lower the prices on all of the previous editions of the book. I plan on recording the audio version of the book in November and December and publish it in early January of 2020. I have halted all Amazon ads for the 2nd edition of the book but will restart those ads on September 16th with a significant ad budget. Later in the month, I will start several Facebook ad campaigns to promote the book. I have learned the mechanics and strategies from taking the Self Publishing Formula’s Ads for Authors online course. Finishing the Book Getting the book finished has proved to be challenging in that my book cover designer now lives in Ghana. Susan Lahey, my co-author, has moved to Porto, Portugal. The best method for communicating with one another has been voice calls over Facebook Messenger. Since I live in Ajijic, Mexico this has been a multi-continent endeavor. As I complete this post on September 3rd, the Kindle edition is almost ready and the paperback is complete. Is the book perfect? Nope. There are still some strange formatting issues on the Kindle that we may not be able to resolve. These are very minor. I have frozen all editorial changes and the book will go out as it exists today. Thank you to everyone who has supported me in this effort. Marc Miller Like what you just read? Share it with your friends using the buttons above. Like What You Read? Get Career Pivot Insights! Check out the Repurpose Your Career Podcast Do You Need Help With ...

Saturday, May 9, 2020

3 steps to building a healthy organization

3 steps to building a healthy organization 3 steps to building a healthy organization When a CEO first joins a company, the big question is always where to focus. There are likely refinements that need to be made to the product, brand and internal processes. Each of these improvements matter, but for Stephanie Newby, who joined Crimson Hexagon as CEO in 2012, the true priority is organizational health. According to Newby, if your organization can’t execute and your leaders don’t trust one another, how can you expect to achieve meaningful progress? Developing a healthy organization entails cultivating a high-performing leadership team that trusts one another, and then empowering that team to foster direct and clear communication among their departments. “Organizational health enables individuals to enjoy the fun that comes from being part of a true team dynamic rather than flying solo,” said Newby. “Ultimately, the goal is for every member of a company to have the chance to experience that fun.” 1. Get the right management team on board Leaders who want to cultivate healthy organizations should begin by surrounding themselves with high-performing executive management teams. Getting to this point necessitates finding the type of leaders who can thrive in a healthy environment. Specifically, Newby recommends looking for people with emotional intelligence who understand how to listen, confront conflict and accept feedback. It’s critical to be crystal clear about how the leadership team will operate and the level of transparency necessary to make that happen, so that anyone who doesn’t feel comfortable with that type of environment can choose to leave on his or her own accord. After all, she said, “If you’re not happy in a situation, why on earth would you stay?” 2. Help the management team build trust and master conflict Hiring the right people is just the first step to cultivating a high-performance team. Newby believes that the next step is to get the team to a place where they begin reporting to each other, rather than function as individuals who report to a boss. This shift in accountability requires team members to truly trust one another, which is the foundation of learning how to master conflict, a concept she learned about in Patrick Lennon’s book, The Advantage: Why Organizational Health Trumps Everything Else in Business. But how exactly do you get your leadership team to that point? Newby suggests running regular exercises with the management team to cultivate a conscious development of trust over time. For example, she once asked members of her executive team to share one thing they liked about how she operated and one thing they would like her to change by writing short bullet points on a white board. These types of exercises give everyone on the team a deeper understanding of what motivates and drives his or her colleagues. Newby also recommends facilitating workshops that focus on finding ways to identify conflict as it occurs, discuss the emotions driving that conflict, and work through it on the spot. Effective leaders need to be aware of the second dimension of the conversation â€" reading between the lines to understand where conflict may be festering, even when it’s not overt. That means being in touch with things like body language, who’s talking and who’s not, and tone of voice. “The key is to call those moments out, and give your team the space and permission to work through them, rather than try to deal with it later, or to assume that things will get better on their own,” she noted. 3. Communicate and reinforce clarity Once trust and conflict are mastered among the executive team members, the next phase of organizational health is to transfer that approach throughout the company, with an emphasis on communicating and reinforcing clarity. This requires department leaders to not only create effective channels for communication transparency, but also to constantly be on the lookout for signs of conflict and misalignment. In addition, it’s important to have metrics in place that can help leaders measure the health of their organizations. “Reduced attrition is a key indicator of success, which is one of the reasons why I’m so invested in organizational health in the first place,” Newby said. Building a healthy organization doesn’t happen overnight. However, in today’s market, it can be a valuable investment in time for leaders who want to increase organizational productivity, improve company culture, and retain a first-class workforce.

Friday, May 8, 2020

Career Corner Tips for choosing a more fulfilling career path - Hallie Crawford

Career Corner â€" Tips for choosing a more fulfilling career path Choosing a career path that’s right for you is a process that takes time. Here’s a tip that can help you get started. Find a Mentor Having a mentor to help you navigate your new career path can provide enormous benefits. You can get valuable advice and insight from a seasoned professional, a “sounding board” for your career goals and ideas, and inspiration for pursuing your dream. In our ever-evolving work environment where people telecommute and aren’t in the office as much, developing an ongoing relationship with a mentor can be challenging, but you can make it happen. Once you have identified a potential mentor, perhaps someone in your desired field whose career path and accomplishments you admire and respect, find an opportunity to introduce yourself. Express your interest in learning more about what they do and how they’ve achieved their success. Remember, everyone is busy and time is valuable. Be flexible regarding how, and how often, you will meet consider meeting by telephone, if this is more convenient, or inviting them to lunch. Come prepared with questions and ideas. Listen and learn as much as you can, and return the favor by expressing your appreciation, respecting their time, and offering to help them with their goals and plans. Mentoring can be a rewarding experience for both you and your mentor. Make the most of it! If you’d like more support on finding a fulfilling career path, feel free to contact me at www.HallieCrawford.com. I can help you design a career that is aligned with your purpose and passion, and guide and support you as you transform your life. Career Corner â€" Tips for choosing a more fulfilling career path Choosing a career path that’s right for you is a process. Here’s a tip that can help you get started. The secret to finding the right job is this: take the first step In a previous post, I talked about how to identify your passion. Once youve started to do that heres the next thing to do: take a step in the right direction. Sounds simple, and it can be. This is something I always encourage my clients to do. (Interestingly enough, I read about this same idea in a recent article from the Motivational Appraisal of Personal Potential (MAPP) e-zine I receive.) Here’s the gist: Many of us want to find the perfect job and we want to know every single step we need to take, in sequence, to land it. Often, we won’t even take the first step until we have the full path mapped out. Somehow it feels safer that way, right? Sound familiar? I think it’s human nature, and unfortunately it usually doesn’t work that neatly. So when my clients want to know all of the steps before getting started, I suggest that we first start putting the puzzle together piece by piece. Once an idea begins to form, we can start moving in that direction. For you, I suggest following your gut instinct, take a step in a direction that feels right, and allow yourself the freedom to explore options as you move forward. You’ll figure it out, I promise. The MAPP article states that you take a step in a direction and things become clearer, then you take another step and things become even clearer, and so on until you find your dream job. It is a process, a journey. For some it’s short, for others it may take a little longer. It just depends on your starting point and your willingness to keep stepping. So, I encourage you to start now: what one step can you take today that will move you forward towards your perfect job? Contact me if you need help. I’m here to help you find that perfect job, determine what steps to take, and help you make it happen. Have a great day, Hallie Career Corner â€" Tips for choosing a more fulfilling career path Choosing a career path that’s right for you is a process. Here’s a tip that can help you get started. In my October 2006 e-newsletter I talked about taking action and just getting started towards finding that ideal career path. (Feel free to read that article here: “The secret to finding the right job is this: take the first step”) If youre wondering what types of steps you might take to get started on a path to a different career, here are a few ideas to get your creative juices flowing… Depending on your personal goals and dreams, there are many possibilities. Learn more about what you might want to do: Visit the library, bookstore or Amazon.com for books and resources. Find someone who does what you think you might want to do and ask them to tell you about it: the preparation they needed to get a foot in the door, how they spend their days, and how they have achieved success. People are often generous with their time when asked to share their experience. Research and sign up for local classes to learn more. Dive in: Look for volunteer opportunities that will give you some experience in an area of interest. There’s no better way to find out what it’s really like. If you’re currently working, consider taking a sabbatical or hiatus from work to try something new. Talk to your supervisor about taking a short leave of absence. You’ll never know if they’ll say yes if you don’t ask! If approved, use the time to try out a possible new profession. A company called Vocation Vacations offers cool ways to test drive dream jobs. To read more about this idea in a previous blog entry click here. Remember it’s more important to just get started than to develop the perfectly-planned course of action. If you wait for things to be perfect you could be waiting a very long time! This excerpt from a Body and Soul magazine illustrates this point: “Most people labor over their journal entries trying to find where they’ll be the most successful. This is a complete waste of time. Perfection doesn’t exist when it comes to passion. Just choose one thing that gets your juices flowing and act on it, whether you think you’ll be good at it or not. The idea is to get started so you can see where this next phase leads you. Go for it, get started today! A great place to start is by listening to my “Love Your Job! Finding a Career that FITS” teleclass audio recording for only $12.99. Click here for more info. I hope this is helpful, Hallie Career Corner â€" Tips for choosing a more fulfilling career path This is an article from my June 2006 e-newsletter/ezine. Feel free to check out our full Creating Your Own Path newsletter. Don’t wait I recently read a quote by inspirational speaker Tony Robbins: Most of us do not change until we experience deep pain.” Sound familiar? It’s like going to the dentist few people like to go so they wait until they’re in pain before they take action. Don’t wait until you’re in pain to make the changes you need or want to make in your career or your life. If you are unsatisfied with something at work, do something about it: proactively look for opportunities to make desired changes to your responsibilities or work environment, or make a plan to change jobs or career paths if you need to. Don’t wait until you are so frustrated that you end up taking a drastic action out of desperation. Take charge of your destiny with concrete steps to change what you don’t like and create what you want. Start today! Want to use any of these articles in your newsletter or website? You can, as long as you include this complete blurb with it. Thanks! , certified Career Coach is changing the way people feel about work-from just a paycheck to a fulfilling endeavor that is an extension of their purpose and passion. If you want to have a career you love, learn more about Hallie at https://www.halliecrawford.com.

Monday, April 20, 2020

Writing Linux Skills in Resume - Use Your Windows Skills in Linux

Writing Linux Skills in Resume - Use Your Windows Skills in LinuxWhen it comes to resume writing Linux skills are probably one of the best reasons to include them. The following are two examples to guide you when compiling a Linux skills section on your resume.Having some experience using Linux will add a different dimension to your resume. When filling out a resume, there is usually the gap of a half a page or so between the area of employment and the cover letter. On a Linux site, there is no such interval. This makes your resume stand out from the rest of the candidates for the job.A Linux we might use these skills to write up an application or design some software. However, this is not an occupation which would automatically fit into a general system administrator. And if you are going to leave a gap of this size on your resume, you might want to concentrate on other sections.The Linux skills you have covered can be applied to other computer related job types. In fact, you might have all the skills needed to do the job you are applying for. This is something that should not be overlooked when it comes to filling out a resume.Another example to cover all the bases is a Linux user who does not necessarily have a Linux system or its tools. This person could very well be a web developer. While you might not find a niche in this sector, you can use the skills you have been taught by the computer experience to help in developing more software.The bottom line with these two examples is that you can use Linux skills to provide a different skill set for a variety of jobs. You can have a whole resume written around Linux and all of the references will not need to refer to you as a 'Linux tech'. As long as you use it, you will make sure that your resume will stand out. If you want to expand your knowledge on the subject, you can take a Linux course to gain this knowledge.Linux knowledge can help you when filling out a resume and this will lead to a unique resume that will catch the eye of an employer. So be sure to include Linux skills when preparing a resume.

Wednesday, April 15, 2020

Suze Orman You Need At Least This Much to Retire Early

Suze Orman You Need At Least This Much to Retire Early Suze Orman just threw cold water on early retirement dreams. In a recent podcast, Orman said you need at least $5 million â€" and “really” more like $10 million, saved up in order to make an early exit from the workforce. It should come as no surprise that experts think the amount you need to retire is eye-popping: To retire at the traditional age of 65, experts typically recommend having saved ten times your salary. Other general rules of thumb maintain that you need to save up at least 25 times your annual expenses in order to follow the old 4% withdrawal rule when spending down your assets. Steadily rising health care costs, combined with massive amounts of student loan, credit card, and other debt, have made retirement more difficult than ever. Despite the daunting task, many millennials are hoping to kiss their jobs good-bye well before their parents did. A recent TD Ameritrade survey found that millennials, on average, expect to retire by age 56 â€" seven years below the national average of 63, according to census figures. Many FIRE followers want to retire even earlier, by 40. The FIRE movement â€" short for “financial independence, retire early” â€" has been spreading across the Internet, with almost 450,000 subscribers on its Reddit page. Members aim to maximize savings rates by spending less in order to retire as fast as possible, according the group’s description. The community is mostly made up of millennials, who are increasingly disenchanted with the traditional ideas surrounding careers and retirement. Orman thinks they may be underestimating future costs: she actually argues that 70 is the new retirement age to aim for. A recent analysis by Fidelity shows that the average couple who retire in 2018 will need $280,000 for medical expenses, and that’s if they retire at 65. Retiring early is unrealistic, Orman says, citing rising health care costs in retirement, which most people don’t effectively plan for. “As you get older, things happen,” she told the podcast. And if you need to raise funds for a big, unanticipated medical or other expense, it’s hard to re-enter the workforce if your skills and contacts are out of date. Another aspect that early retirees underestimate is losing the power of compound returns. “One of the greatest investments young people can make in themselves is to start putting money away in their 20s,” notes JJ Kinahan, chief strategist for TD Ameritrade, in a press release. When you leave the workforce in your prime and shift from saving to spending, you miss out on the compound interest of all the money you would have saved, a powerful multiplier. In fact, Orman denounced the entire FIRE movement, saying “I hate it, I hate it, I hate it, I hate it.” She adds, “I personally think it is the biggest mistake, financially speaking, you will ever, ever make in your lifetime.” Her comments met with mixed feelings from many FIRE devotees: While some appreciated hearing a different perspective on early retirement, many others pointed to Orman’s lavish lifestyle and called her “out of touch with reality.”

Friday, April 10, 2020

Career Path Of A Project Manager - Work It Daily

Career Path Of A Project Manager - Work It Daily This is a true story as told to LatPro.com where you can find helpful career interviews and job search advice in your desired industry. Visit to find a career interview in your field today. My current occupational title is an Assistant Director and I work in government. I’ve been in this career path for approximately 15 years. At least the last 7 years have been spent on project management-related assignments and responsibilities. The Career Path Of A Project Manager As an initial start in project management, my first exposure began as an analyst being assigned some special projects in computer system implementation. My role at the time was to evaluate the feasibility reports and confirm that the project could actually be completed as proposed within the financial plan provided. That experience then developed into larger and larger project reviews and finally a promotion into project management per se. If I would change anything about that career path it’s that in government too often people rise in their careers in silos and only at a certain high enough level of management do they then get exposure to combined issued. If I had had my druthers, far more cross-training across disciplines would have been very helpful. My everyday job involves reviewing and double-checking what performance product is being produced while the overall task involves managing a given project to completion. The two are interconnected as the daily tasks and reviews generate the reports that I vet and then move forward to executive management for final buy-off approval for financial commitment or for status updates. I think one of the biggest myths about being a project manager is that it’s a glorified foreman’s job. The fact is a project manager does far, far more; he is essentially responsible for taking a project from fruition to completion, which means dealing with everything from budgeting, to accounting, to design, engineering, construction or implementation, monitoring, review and audits, and finally close-out. This type of role involves far more than just monitoring a couple of workers to keep them on track with work tasks. In terms of satisfaction score, the project management side of things probably rates high in the neighborhood of an 8 at least. There is a certain personal satisfaction that comes with knowing a project was brought to completion within expectations and exceeding the original goals set. On the other hand, the people management aspect probably takes the most time and energy just to keep the human factor on track. Personalities, personnel issues, and opinion differences can create a number of needless obstacles along the way that have to be overcome. While being a project manager has definitely given my career life a sense of fulfillment, it’s not what I would describe as an all-encompassing life purpose. At the end of the day, project management involves control and influencing others to get work done. If done right, there is no actual construction or production personally performed in the process. In comparison to actually working with tools and being one of the hands-on creators, the project manager has to sit back and oversee the process instead, monitoring progress to make sure it’s acceptable. Not that it is necessarily unique to project management versus other types of management, but the skill to learn cross-discipline thinking is critical to success as a project manager. Many times, the primary role of a project manager is not the project itself but rather the negotiation and relationships that need to be built to ensure support and avoid delays. That comes from soft skills and knowing how to work with others, particularly those in other business areas that may have a shared interest or stake in the progress or results. This is one of the hardest lessons for a new project manager to learn if he is not a people-person already. Looking back on college in comparison to the work world, I would say to any student now not to think of classes taken as any direct relation to work. There’s just far too much difference from class theory to actual office application. Instead, focus on learning the general principles taught. These will become the basic tools that shape how a person thinks and approaches real problems later on in the office. Further, don’t assume there will lots of time to prepare for a solution. Many times project managers have to think on their feet and make quick decisions that can make or break a project. This burden of estimated guessing comes with the responsibility of being the one in charge. Success depends on having good people around you to depend on for quality information when making decisions. That said, people should also be prepared to be surprised. There has been a project I have worked on, put in a lot of time and energy with others, brought it to success only to see executive management then pull the plug on it. It’s very strange to see this happen without any real logical reason as to why. You learn not to take these sort of situations personally, but it can be mentally draining. In closing, those wanting or in the field of project management always need to remember to take time out to decompress. Physical exercise and time to relax are key as the job’s stress can really eat at you. Each day is a pressure-cooker when a project is really going to keep it on track. If release is not practiced regularly, all that stress gets taken home, causing family problems in the evening. 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